Yang, Zeng, Xing, & Hu, (2026). study examines how two distinct types of uncertainty in generative AI interactions lead to cognitive and emotional fatigue, ultimately reducing users' willingness to provide feedback that's essential for AI system improvement.
Business Intelligence Tools
he article argues that the current technology strategy has reached its limits. The industry remains intensely focused on “scaling,” investing more data, chips, and energy into ever-larger Large Language Models (LLMs). Yet, this strategy is yielding rapidly diminishing returns.
The book “Building Digital Technological Capabilities: A Global South Perspective” provides a grounded, research-based roadmap for companies. It explains how firms can build, scale, and sustain their digital capabilities. The authors emphasize how companies turn digital tools into real...
Why does trust continue to command such intense interest from the world’s top management scholars? The recent decision by the Academy of Management Review to feature trust across Vol. 50, No. 4 provides a clear answer: it is a linchpin of modern business theory and practice....